What are customers saying about ZIPS?


At ZIPS, your feedback is important to us. Your reviews, comments, and messages on social media and through our website help us deliver the customer experience you deserve.

Nothing makes us more delighted than a happy customer, and we encourage you to share your ZIPS experience with us online through your local store’s Google page.

We’ve gathered some of our favorite reviews from ZIPS customers. See what they have to say below!

“Always well done garments; efficient turnarounds, and in my neighborhood!”

– Charles M., Clearwater (IN)

“Great staff and super friendly! My go-to spot for getting my work shirts done right.”

– Deanna H., Glen Burnie (MD)

“Took them my white fur coat that had red lipstick all over it, and I didn’t think they were going to be able to get the job done, but they did! My coat looked brand new, and they did it in less than 24 hours, and the price was great!”

– Arista W., Germantown (MD)

“Very satisfied with the overall experience. I had an item dry cleaned, and the price/turnaround time was great. I live in the same neighborhood as the owner, and he came and picked up / dropped it off for me. Great guy and a great businessman. I will definitely use ZIPS again”

– Shawn K., South Lamar (TX)

“Always received prompt, courteous service. Pleased with the laundry and dry cleaning!”

– Mickey P., Mechanicsburg (PA)

“Great customer service and very engaged employees /owners. I love doing business with them. They care about their customers!!”

– Patty G., Greenbriar (IN)

“When I arrived home and did the unveiling, I have to say that I was quite surprised at how well the clothes not only looked; but were cleaned very well.  All the pieces I was impressed. They were crisp and neat, and even the blankets came back looking great!  Customer Service was great!! Will be bring all my dry cleaning to ZIPS.”

– Ivey K., Stafford (VA)

“Had my king size down comforter cleaned, and they have it looking brand new!!”

– Meg D, Fairfax (VA)

Find your nearest ZIPS location HERE and click the Google icon to leave a review! Have a question or concern? Always feel free to reach out to us at ZIPSCustomerCare@321zips.com

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